Free Shipping to the UK
All deliveries to the UK are free. UK delivery is typically within 7 working days for items that are in stock. Do get in touch if your item is urgent as we can usually deliver an item quickly on request.
International delivery: Charged at a flat rate of £50.
International delivery is charged at a flat fee of £50. Please note international orders may be delayed at customs, in which case delivery times may be longer than those estimated.
For all orders outside of the European Union, your order may be subject to import duty and local taxes that must be paid by you on receipt of your order. Rules vary by country and are determined by your local government.
The Original Cushion Company wants you to be completely happy with your purchases. We offers a 28 day refund or exchange service for all purchases returned in perfect condition, accompanied by the original documentation and packaging by post to Customer Services at 2 Water Lane, Shalford, Essex CN7 4QU.
Please ensure that all returns sent are handled by an insured carrier. We cannot be held liable for any returned items that fail to arrive. We will not be liable for any customs or duties charges incurred when returning goods.
Any goods that are returned outside of the return period, damaged or sent without the original documentation will not be accepted and will be returned to the customer. This policy does not affect your statutory rights.
Please allow 2 working days for returns to be processed once they reach us and a further 3 days for any refund to appear in your account.